Contact Us

Onity Mortgage Address
Onity Mortgage
2000 Midlantic Drive, Ste 410
Mt Laurel, NJ 08054
Toll free phone: (866) 946-0081
 
Payments to: Original Note/Bailee Documents: Final Documents:

Onity Mortgage
P.O. Box 660093
Dallas, TX 75266-0093

Overnight Address:
Onity Mortgage
ATTN: Onity Mortgage Corporation Box: 6251
3000 Kellway Dr.
Suite 120
Carrolton, TX 75006

Computershare

275 Commerce Dr.
Ste 120
Fort Washington, PA 19034

Final documents can be uploaded
to the Post Closing Assist Tool: https://finaldocs.onitymortgage.com/login


Management Contact Information

Name Title Email

Christian Stevens

VP, Correspondent Sales

Christian.Stevens@onitygroup.com

Sean Marr

VP, Correspondent Sales

Sean.Marr@onitygroup.com

Tony Millis

VP, Correspondent Sales

Tony.Millis@onitygroup.com

Scott Loddeke

SVP, Business to Business Lending Operations

Scott.Loddeke@onitygroup.com

Adam Weddell

Director, Delegated Correspondent Lending

Adam.Weddell@onitygroup.com

Amy Thurman

Sr Manager, Lender Relations

Amy.Thurman@onitygroup.com

Amber Ponente

Director of Originations Pricing Operations

Amber.Ponente@onitygroup.com


Communication Information

Type/ Hours  Area Contact Information

Client Approvals

Counter Party Risk Approval
-Approvals and Re- Certifications

CounterpartyReview@onitymortgage.com
8:30 am - 5:00 pm ET

Non-Agency Pricing Desk

Correspondent Lending
-New Commitment Request, All Other Requests

(800) 929-4744
RateLock@onitymortgage.com
8:30 am - 6:00 pm and 9:00 pm - 6:00 am ET

Mandatory Cmt & Mandatory Desk

Correspondent Lending
-New Commitment Request, All Other Requests

(800) 929-4744
RateLock@onitymortgage.com
Rate Lock Assistance: 8:30 am - 6:00 pm and 9:00 pm - 6:00 am ET
Mandatory Commitments accepted from 8:30 am – 4:30 pm ET

Best Effort Cmt & Assisted Pipeline Maintenance

Correspondent Lending
-Pricing, Commitment Requests, All Other Requests

(800) 929-4744
RateLock@onitymortgage.com
Rate Lock Assistance: 8:30 am – 6:00 pm and 9:00 pm – 6 am ET
Best Effort Commitments accepted from rate sheet distribution (approx. 10 am ET) – 9:00 pm ET

Delegated Support

Client Ops Support Team
-Questions, Clarifications

(800) 929-4744
Applicable Delegated Regional Support email box
8:30 am - 5:00 pm ET

Non-Delegated Support

ND Client Ops Support Team
-Questions, Clarifications

(800) 929-4744
Applicable Non-Delegated Regional Support email box
8:30 am - 5:00 pm ET

Final Docs

Final Docs
-Final Doc Questions and Alert for Uploaded Docs

Post.Funding@onitymortgage.com
8:30 am - 5:00 pm ET

Holidays
Onity will observe the following holidays as days that are not permitted as funding, nor eligible to be included as a rescission day. Onity may be closed unless indicated otherwise below:
  • New Year’s Day
  • Martin Luther King Day 
  • Presidents Day 
  • Memorial Day 
  • Independence Day/July 4th 
  • Juneteenth— Onity is open for business this day; however, this is not an eligible funding or rescission day
  • Labor Day
  • Columbus Day— Onity is open for business this day; however, this is not an eligible funding or rescission day
  • Veterans Day— Onity is open for business this day; however, this is not an eligible funding or  rescission day
  • Thanksgiving Day
  • Day after Thanksgiving— Onity is closed; however, this day is eligible to be calculated in a rescission period
  • Christmas Day